Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Guarantee

  • Each ticket you send to the client support staff will be answered within up to 60 mins. The common problems are going to be solved right away. Yet, if the support inquiry you have sent requires the assistance of an experienced admin technician, we’ll send the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Top–class Client Help Service

  • We’ll be on line for you around the clock to supply assistance and customer support as well as to aid you with any trouble that you could stumble upon whilst maintaining your virtual server. We’re able to support all pre–configured programs, such as your Operating System, server admin panel (depending on the VPS type) and the Control Panel produced entirely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that is offered free of charge with the virtual server, you’ll discover an educative Help section, which incorporates all that you should be informed about when taking care of your web pages and programs. We have incorporated a wide selection of how to articles and video courses that illustrate the fundamental website management duties in an easy to comprehend fashion.