1 hour ticket response
Our team of support engineers is devoted to giving swift answers to each of your inquiries. We’ll examine your tech support ticket the second it is received and will reply back to you with a solution within less than one hour after the ticket submission. In fact, our average customer support ticket response time is twenty minutes.
An Exceptional Technical Support Service
Each member of our tech support staff has many years of experience in the Linux shared web hosting market and almost all of them have worked for us for at least 5 years. They all are eager to respond to all your inquiries in the most efficient way possible.
A User–Friendly Help Center
Built into the Control Panel is an intuitive Help Center section, which includes different sources of information. You can search through a routinely updated knowledge base offering web hosting account administration articles and web site management articles, check our step–by–step video tutorials or check our F.A.Q. section.