Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent support promptly is our main priority, so that we backup each Linux shared web hosting plan with a 1–hour ticket reply warranty. When you fill in a ticket or send us an email, our client help and support crew will do their best to generate the most adequate solution to your situation and to supply you with information promptly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any question you possibly have relating to our services. Now we have qualified professionals working all the time to provide guidance at any time when necessary. Feel free to use the ticket system or post a message at any time, alternatively you can pick–up the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while operating within the Control Panel, you can always simply click the Help control key and find your concern in the group of posts that will came up. We have as well turned almost all articles into movies. The listing of instructional videos will come up if you click the Videos button present in the top right angle.