Although the hosting service provided by the different companies seems the same, every provider has got a personalized platform with its own tweaks and different ways to complete given procedures. In situations like this, an information-rich knowledge base will be unbelievably helpful both for people with no previous experience and for technically proficient users who will at some point discover how specific tasks are performed, but will lose time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and easy to use, sparing users both time and efforts. The result is more gratified clients, as they can easily find the information they are looking for, and significantly less work for the help desk staff representatives, because usually the vast majority of the questions and issues that customers have got are already listed in the knowledge base. If the articles themselves are competently written and cover more topics, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

If you get a shared web hosting package through our company, you will be provided with access to our elaborate online documentation where you will see information on just about everything associated with our hosting services. The topics vary from how to create an e-mail account on your phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-understand way and feature thorough guidelines on how to execute a certain task in your Hepsia hosting Control Panel. You can also find information that’s not directly connected with Hepsia, for instance one that concerns Internet apps on your personal computer. The full list of articles will be available in the Help section of the Control Panel, but the ones that are applicable to a certain section can be accessed on the spot. Considering the fact that we have encompassed as many topics as possible, you will be able to find out more or less everything associated with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting plans, will allow you to access the elaborate online help documentation that we’ve compiled for you. The articles themselves include generic information on our hosting services, informative manuals about the various features that you can use, plus troubleshooting guidelines that can help you rectify common problems that you could chance upon. The topics that we have covered include de facto everything, from uncomplicated things such as how to host a brand-new domain name in your account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right-hand side of the page that you’re on, while the complete article archive is accessible through the all-inclusive Help section.